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About Netimpact Solutions Private Limited

Net Impact is a leading player in consumer engagement, dedicated to bringing the voice of the consumer to the forefront of business decisions. Our commitment revolves around engaging, listening, and responding to consumers, fostering a more consumer-centric approach for our clients. Operating 24x7, 365 days a year, we engage with consumers across social media, chat, and email. Leveraging proprietary tools and processes, we mine social media and complaints data to uncover profound consumer and process improvement insights. Our experienced teams, supported by cutting-edge tools like PATTERN (an AI-based analytics product), provide exceptional customer care, offering clients a real-time consumer pulse for informed business decisions. As a global company with clients in 8 countries and expanding rapidly, Net Impact currently operates from three offices in India, empowering businesses to thrive in an era where consumer insights are paramount.

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